Right of revocation
End of the information on your rights of revocation
You can revoke your declaration of contract within 14 days, without needing to give reasons, in text form (e.g. letter, fax, e-Mail) or - if have you received the item before expiry of the deadline - also by returning the item. The deadline starts after you have received this information in text form, although not before the goods have been delivered to the recipient (in the case of repeat deliveries of the same type of goods, not before receipt of the first instalment delivery) and also not before fulfilment of our duties of providing information as per Article 246 § 2 in conjunction with § 1 Paragraphs 1 and 2 EGBGB and our obligations as per § 312g Paragraph 1 Clause 1 BGB in conjunction with Article 246 § 3 EGBGB. The revocation deadline is met if the revocation or the item is dispatched before the deadline ends. Send your revocation to:
hwv hardwareversand.de GmbH
Gewerbepark Möhnesee
Daimlerweg 4
59519 Möhnesee
Consequences of revocation
In case of an effective revocation, performance already received must be mutually returned/refunded and any benefits obtained (e.g. interest) paid back. You must compensate us if you cannot return the items plus benefits (e.g. benefits of use) to us, or can only do so partly or in a worsened state. You must compensate us for the deterioration of the item and for benefits obtained only insofar as the use or deterioration is attributable to handling the item in a manner which goes beyond simply examining its characteristics and proper functioning. "Examining the characteristics and proper functioning" is taken to mean inspecting and testing the goods in question in a way that could be reasonably expected in a normal shop, for example. Items able to be sent as packets shall be returned at our risk. You must bear the regular costs of return if the goods supplied correspond to the order and the price of the item to be returned does not exceed 40 Euro, or in case the item has a higher price, if you still have not made the payment or an instalment agreed by contract by the date of revocation. Otherwise you do not incur any costs for the return shipment. We shall arrange for items unable to be sensibly packaged to be collected from you. Obligations to refund payments must be fulfilled within 30 days. The deadline starts for you on the date you send your declaration of revocation or the item, it starts for us on the date of receipt.
Financed transactions
If you have financed this contract with a loan and revoke it at a later date, you are then no longer bound by the loan contract, providing both contracts form a financial whole. This can be assumed, in particular, if we are your lender at the same time or if we assist your lender in the context of financing. If we have already received proceeds from the loan when the revocation comes into effect or upon return of the goods, your lender enters into our rights and obligations arising from the financed contract in the relationship to you with regard to the legal consequences of the revocation or the return. The latter does not apply if the object of the contract in question is the acquisition of financial instruments (e.g. securities, currency or derivates). If you wish to avoid a contractual bond as far as possible, avail yourself of your right of revocation and additionally revoke the loan contract, providing you have a right of revocation in this context.
In addition, hardwareversand.de grants you a return guarantee for further 14 days. During this perios, the goods must be packed originally, be completely and unused. We refund the current market price, but not more that the price at which you purchased the product.
Warranty:
The statutory warranty under Bürgerliches Gesetzbuch (BGB) is valid. The warranty period is 24 months for new goods (§ 438 paragraph 3 BGB) from date of invoice, twelve months for used goods from date of invoice.
The warranty is invalid in case of overvoltages, misuse, physical damage and failure to follow instructions.
Terms and conditions:
You get the Terms and Conditions (T&C) in written form enclosed to your delivery. They can be found on the back of the invoice. If you would like to have a look at the Terms and Conditions before, follow this link
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Use of data:
We save your order data and send them together with our Terms and Conditions via e-mail. You are always able to have a look at the Terms and Conditions if you follow the above-mentioned link. Your order information can be found via the link on your order details, which you can find in the order confirmation.
